Using automation to improve communication.
Superior Contact offers an innovative suite of enhanced IVR (Interactive Voice Response) automated call handling features that add efficiency and effectiveness to any contact program. Depending on your needs, enhanced IVR features can be set up as a standalone service or in conjunction with a live answer program.
- Lead generation
- Checking and tracking order status
- Recorded messaging and announcements
- Automated order handling
- Enhanced routing
- Complex and guided scripting
- Appointments and reservations
- Data management
- Dealer locator
- Automated payment processing
- Audio tours for real estate market
- Route to live answer or recording