Social Media Monitoring & Response
An extension of customer care, Superior can monitor activity on Facebook, Twitter, Instagram, and other social media sites, by responding in real time to inquiries, comments, and complaints. We integrate with your marketing and PR staff to mitigate risk and optimize goodwill.
Operating within or outside of your CRM, we assist in successfully executing all the ongoing tasks associated with kicking off and managing your marketing campaigns. Whether web, email, or direct mail, we diligently manage your response data, next action triggers, setting and confirming appointments, and more.
Accuracy is key when it comes to your data. Superior’s team of specialists allows you to use your data faster and with more confidence by providing the consistency you need during every migration.
Focus on your message and let us focus on the target. From processing to updates, our customers know that every aspect of their outreach will be seamless and measured when put in Superior hands.
Spend your time using the data rather than gathering it. Our customers rely on us for ongoing research projects like lead vetting, competitive market data, list augmentation, just to name a few. What can we do for you to propel your business forward?