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Services & Solutions

Make every contact count.

Superior Contact is all about helping you achieve your business goals and improving satisfaction in every interaction through well-executed, cost-effective and highly scalable contact management programs.

Our professionals become your professionals, providing superior customer service and sales support. Our technology becomes your technology as well, giving you faster, more efficient and productive program options. Superior Contact will tailor a contact management program to meet your needs.

Let us help with

  • Live answer customer care
  • Order taking/program enrollments
  • Marketing campaign support
  • Win Backs and surveys
  • E-commerce support - Web chat, email, and mail response
  • Automated messaging
  • Third Party Verification
  • Call monitoring, recording and archive data storage
  • Customer performance metric and response reporting