Assurance for Insurance Companies

Insurance

Insurance

With the myriad of choices out in the insurance industry, agencies just can’t afford to let that incoming inquiry go to voicemail – because it often can mean a call to the next broker or agency ready to answer the call and secure the business.  Having Superior Contact on your team means never missing an opportunity.  Whether your agency needs coverage 24/7/365, for planned events, or on standby whenever your internal team cannot answer, we can be there to offer exceptional service to your prospects and customers.

Customer & Brand Care

  • In Your Voice Omnichannel options
  • Claims support
  • Policy holder questions
  • Appointment setting
  • Product promotion
  • On-the-call language translation services
  • Third Party Verification

Business Process Support

Campaign Management

  • Digital
  • Call Blasts

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WHAT OUR CUSTOMERS ARE SAYING…

“Having the Superior team handle our calls is amazing! Our Customers are thrilled to deal with such responsive US-based representatives. With Superior, our customer satisfaction scores have improved dramatically.”