We Are the Company You Keep

Why Superior

WHY SUPERIOR

Over 20 years we’ve built a business that handles the most complex inbound and outbound contact management programs – without ever losing that personal touch.

Superior Contact is a premiere contact center solutions provider based in Michigan, serving clients of all sizes in diverse industries. From simple campaigns to the most complex inbound/outbound contact management programs, we deliver an exemplary customer experience and seamless service. Our people, expertise, technology, processes and highly collaborative approach all provide distinct advantages that keep our clients growing, and can support your success.

Why Superior Contact?

OUR PEOPLE

Great people, with extensive knowledge and experience in the industries we serve.

MEASURABLE RESULTS & INSIGHTS

Meaningful and metric-driven analytics help deepen understanding of your prospects, customers, products and services.

OUR TRACK RECORD

Proven track record of high customer retention and measurable results for clients of all sizes.

INNOVATIVE SOLUTIONS

Innovative, flexible solutions grow with you.

OUR ONBOARDING & TRAINING

Comprehensive onboarding and training processes ensure programs launch and run smoothly.

OUR TECHNOLOGY

Leading technology that powers your goals and makes it all work.

QUALITY ASSURANCE

Quality Assurance commitment for ongoing service excellence.

Superior isn’t just our name, it describes the service we provide. Call us to see for yourself.

Superior Contact is a TelNet Worldwide company