Careers

Join Our Team

WHY SUPERIOR

Join Our Team

At Superior Contact, people are our greatest resource, being skilled and diverse in industry experience. We are always seeking dynamic people who will bring exceptional talent and energy to our company. Superior Contact provides opportunity and individual growth, along with pride and a commitment to your career path goals and continued development. Ongoing development is particularly important in today’s ever changing technological environment.

We are proud of our employee benefits

Superior Contact strives to show our employees just how much we appreciate their contributions and commitment to the company’s success. By becoming a part of Superior Contact, you’ll receive a great benefits package including:

  • Medical
  • Dental
  • Vision
  • Prescription
  • LTD
  • Life/AD&D
  • Tuition reimbursement
  • 401K
  • Paid time off
  • Paid holidays
  • Flexible Spending Accounts
  • Supplemental Insurance Options
  • Training and certification programs

Current Positions

Contact Center Customer Service Representative – Full Time – Marquette, MI

Superior Contact seeks dedicated Contact Center Energy Agents to join our team. Superior Contact has redefined the contact center for both large and small businesses to a truly personalized customer care experience. Our team handles the unique needs of diverse industries such as energy, engineering, healthcare, insurance, retail, software applications, start-ups, technology, telecommunications and more.

Position Summary: Contact Center Agent is dedicated to providing excellent service to our clients by precisely following call handling instructions and using contact center technology to maintain high customer satisfaction.

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Manager of Human Resources – Marquette, MI

Position Summary: Proactive, innovative, and team-oriented; this position will be responsible for analyzing and prioritizing human resources activities and training needs according to TelNet and Superior Contact’s goals. This position will be supporting the overall operations of the HR functions, primarily for Superior Contact, but also TelNet Worldwide at times. Support the Director of HR by providing a balanced environment of learning, cultural development, and staffing assessments for recruiting the brightest in the industry. Support the overall HR vision, mission, and values.

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