Our knowledge and capabilities in the deregulated energy industry began at our inception in 1997. We understand the complexity of adhering to rules and regulations that differ from municipality to municipality and state to state, and do so while providing a warm, personal experience for your customer. Whether in a longstanding market or a newly launched program, we know your customers, the questions they ask, and the services they need. As a result, we can implement successful, custom programs quickly and effectively. Today, the strong partnership we’ve cultivated with one of America’s top performing gas and electricity suppliers has resulted in numerous customer accolades and awards for excellence in customer care.
While we can augment your customer service department with afterhours or overflow coverage, many choose to have Superior Contact operate as their primary CX resource. We provide all aspects of customer care, support marketing initiatives and increase sales. All in your distinct brand voice.