A Trusted Partner in the Evolving Retail Landscape



Are you prepared to serve today’s consumers? They pay attention to online opinions, visit stores with smartphones, and expect to be engaged in whatever channel they choose – chat, email, a live answered phone call, or social media. Looking for a seamless experience, consumers will spend significantly more where the CX is exemplary, and are prepared to drop retailers when customer service falls short.

Here is where we come in: experienced in consumer packaged goods, B2B, memberships, and luxury services, Superior Contact can enrich the entire prospect>customer>repeat customer lifecycle. Whether you’re an online-only shop, brick and mortar, or a blend of the two, we’ll boost revenue opportunities through stewarding your brand, while providing actionable business insight and analytics.

Customer & Brand Care

Digital Campaign Support

  • Lead management, appointment setting, confirmations

Specialty Programs

  • Loyalty and retention
  • Warranty management
  • Customer surveys
  • Promotions support
  • Concierge level care for luxury brands and executive services
  • Club benefits support
  • Club application vetting and approval




“They represent our brand well, and I get tons of compliments from customers about our customer care team. Superior is super conscientious, and I’m very satisfied with how well they know and represent our business. I would definitely recommend Superior Contact to fellow entrepreneurs and start-ups.”


– Enrico J., Infomercial client