tips Tag

19 Nov

November 19, 2019 | Darcy Dunham

7 Benefits Of An Onshore Contact Center  Today more and more businesses are turning to contact centers to handle their customer experience needs. And while outsourcing has become standard, the latest debate is whether to partner with an onshore or offshore location. With differences in IP...

05 Sep

September 05, 2019 | Darcy Dunham

Let’s imagine you call your favorite dog food company just to voice a concern pertaining to the ingredients listed. As you’re singing along to their catchy jingle “are you ready to fill their bellies, are you ready to fill their bellies, are you ready to...