We Are the Company You Keep
Why Superior
Over 20 years we’ve built a business that handles the most complex inbound and outbound contact management programs – without ever losing that personal touch.
Superior Contact is a premiere contact center solutions provider based in Michigan, serving clients of all sizes in diverse industries. From simple campaigns to the most complex inbound/outbound contact management programs, we deliver an exemplary customer experience and seamless service. Our people, expertise, technology, processes and highly collaborative approach all provide distinct advantages that grow your business and support your success.
Why Superior Contact?
OUR PEOPLE
Great people, with extensive knowledge and experience in the industries we serve.
MEASURABLE RESULTS & INSIGHTS
Meaningful and metric-driven analytics help deepen understanding of your prospects, customers, products and services.
OUR TRACK RECORD
Proven track record of high customer retention and measurable results for clients of all sizes.
INNOVATIVE SOLUTIONS
Innovative, flexible solutions grow with you.
OUR ONBOARDING & TRAINING
Comprehensive onboarding and training processes ensure programs launch and run smoothly.
OUR TECHNOLOGY
Leading technology that powers your goals and makes it all work.
QUALITY ASSURANCE
Quality Assurance commitment for ongoing service excellence.